colour rummy

colour rummy App support

Contact
+91 2828553646

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy and hassle-free access.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. Wait for the signal to stabilize, then click on 'send OTP' and wait again. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help in updating your account information.

Q4: You are getting blackout and the app is not opening?

To fix the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This should resolve any issues you were experiencing with the app.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed from money earned through gaming, not from bonus amounts. This means users can access their earned funds, but not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait time of up to 24 hours. This delay can happen even with the app's efficient overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the player who earned it. It is specifically intended for use within the game. The funds earned through playing games with the bonus amount, however, can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is pending. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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